Privacy Policy

1. Introduction

Race Infinity ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website race-infinity.com and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our contact forms
• Request quotes or consultations
• Create an account on our website
• Make a purchase or inquiry

This information may include:

• Name and contact information (email address, phone number, postal address)
• Company information and job title
• Payment information (processed securely through third-party payment processors)
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and geolocation data
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site
• Date and time of visits
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide, operate, and maintain our services
• Communication: To respond to your inquiries and provide customer support
• Marketing: To send you newsletters, promotional materials, and relevant offers (with your consent)
• Improvement: To analyze usage patterns and improve our website and services
• Security: To protect against fraud and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To process transactions and manage our business relationships

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract with you
• Legal Obligation: When we need to comply with legal requirements
• Legitimate Interest: When we have a legitimate business interest that doesn't override your rights

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Website hosting and maintenance
• Email marketing services
• Payment processing
• Analytics and performance monitoring
• Customer support tools

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government investigations
• Requests from law enforcement agencies
• Protection of our rights, property, or safety

5.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

• Newsletter subscriptions: Until you unsubscribe
• Customer inquiries: 3 years from last contact
• Transaction records: 7 years for tax and legal compliance
• Website analytics: 26 months (Google Analytics default)

7. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we process your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your personal information may be processed and stored in countries outside the UK and European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Certification schemes
• Codes of conduct

10. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes (if you have subscribed to our communications)

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority:

UK: Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113